Please note that due to Covid Level 5 Restrictions, we are currently carrying out essential repairs only, all other repairs will be undertaken once restrictions have eased.
Contacting the the Council about Maintenance Problems
If you think that the repair issue is the council's responsibility you can contact the Housing Maintenance Section on
firstname.lastname@example.org or call 053 919 6000
Opening hours are 9am to 1p.m. and 2p.m. to 5pm Monday to Friday.
If your rent account is in arrears, routine or planned maintenance works will not be carried out except in emergency situations.
What about an Emergency?
If there is a potential risk to human life you can call the emergency line out of hours on 1890 666 777.
Examples of emergency repairs include
- Electrical faults - Smoke / sparks from electric fixtures
- Burst water tanks
- Serious roof and ceiling leaks or collapse