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Customer Care and Complaints
Customer Care and Complaints
Customer Care and Complaints
Customer Care and Complaints
Tuesday, December 6, 2016 - 16:45
Tuesday, 6th December 2016
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Covid Self Declaration Form
Covid Self Declaration Form
Covid Self-Declaration Form for attendance of appointments / events at Wexford County Council
Covid Self-Declaration Form for attendance of appointments / events at Wexford County Council
Make a Customer Complaint
Make a Customer Complaint
Make a complaint, observation or claim of discrimination.
Make a complaint, observation or claim of discrimination.
Customer Charter
Customer Charter
Ár dTiomantas dár gCustaiméirí: "Chun seirbhís éifeachtúil ardchaighdeáin a sholáthar do mhuintir Chontae Loch Garman ar bhealach éifeachtach agus comhbhách" Agus muid ag déileáil le custaiméirí, cloífimid leis na bunluachanna seo a leanas:
Our core values when dealing with customers. Customer code of conduct.
Protected Disclosures
Protected Disclosures
Ensuring that the culture and work environment are such that any employee/worker is encouraged and supported to report on any issue that may impact adversely on the Council’s ability to deliver a high quality service
Ensuring that the culture and work environment are such that any employee/worker is encouraged and supported to report on any issue that may impact adversely on the Council’s ability to deliver a high quality service
Standards of Service
Standards of Service
The principles and standards of customer service which will apply throughout the organisation.
The principles and standards of customer service which will apply throughout the organisation.
Ombudsman Complaints
Ombudsman Complaints
Before you complain to the Ombudsman, you should try to resolve your problem with the Council.
Before you complain to the Ombudsman, you should try to resolve your problem with the Council.
Equal Status Policy.
Equal Status Policy
Wexford County Council are committed to encouraging and supporting the right to dignity and respect for all.
Wexford County Council are committed to encouraging and supporting the right to dignity and respect for all.