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Customer Care and Complaints

Customer Care and Complaints

Tuesday, December 6, 2016 - 16:45
Tuesday, 6th December 2016

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Covid Self Declaration Form Covid Self Declaration Form

Covid Self-Declaration Form for attendance of appointments / events at Wexford County Council Covid Self-Declaration Form for attendance of appointments / events at Wexford County Council

Make a Customer Complaint Make a Customer Complaint

Make a complaint, observation or claim of discrimination. Make a complaint, observation or claim of discrimination.

Customer Charter Customer Charter

Ár dTiomantas dár gCustaiméirí: "Chun seirbhís éifeachtúil ardchaighdeáin a sholáthar do mhuintir Chontae Loch Garman ar bhealach éifeachtach agus comhbhách" Agus muid ag déileáil le custaiméirí, cloífimid leis na bunluachanna seo a leanas: Our core values when dealing with customers. Customer code of conduct.

Protected Disclosures Protected Disclosures

Ensuring that the culture and work environment are such that any employee/worker is encouraged and supported to report on any issue that may impact adversely on the Council’s ability to deliver a high quality service Ensuring that the culture and work environment are such that any employee/worker is encouraged and supported to report on any issue that may impact adversely on the Council’s ability to deliver a high quality service

Standards of Service Standards of Service

The principles and standards of customer service which will apply throughout the organisation. The principles and standards of customer service which will apply throughout the organisation.

Ombudsman Complaints Ombudsman Complaints

Before you complain to the Ombudsman, you should try to resolve your problem with the Council. Before you complain to the Ombudsman, you should try to resolve your problem with the Council.

Equal Status Policy. Equal Status Policy

Wexford County Council are committed to encouraging and supporting the right to dignity and respect for all. Wexford County Council are committed to encouraging and supporting the right to dignity and respect for all.

WCCComhairle Contae Loch GarmanWexford County Council

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